I. General
This privacy policy ("policy") will help you understand how WIBELY PRIVATE LIMITED (in short, ”WIBELY”) ("us","we", "our") uses and protects the data you provide to us when you visit and use our Website www.wibley.com and our Mobile Application WIBELY.
We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.
II. How We Collect the Information
1. Fromyou directly and through this website / mobile application:We may collect information through the Website / Mobile Application when you visit. The data we collect depends on the context of your interactions with our Website.
2. Through business interaction: We may collect information through business interaction with you.
3. From other sources: We may receive information from other sources, such as public databases; joint marketing partners; social media platforms; or third parties such as:
a. Updated delivery and address information from our carriers or other third parties,which we use to correct our records and deliver your next purchase or communication more easily.
b. Information about your interactions with the products and services offered by our partners.
III. Information we collect
4. When you visit our website / mobile application, we may collect the following data:
· Your IP address.
· Your full name.
· Your contact information and email address.
· Other information such as interests and preferences.
· Data profile regarding your online behaviour on our website.
In case you purchase any of our services from our website / mobile application, we may collect the following:
· Transaction details.
· Full name
· Postal Address for billing purposes.
IV. Why We Collect Your Data
We are collecting your data for several reasons:
· To better understand your needs.
· To improve our services and products.
· To send you promotional emails containing the information we think you will find interesting.
· To contact you to fill out surveys and participate in other types of market research.
· To customize our website/ mobile application according to your online behaviour and personal preferences.
V. Safeguarding, Securing and Storing the Data
Security is very important to us. All security procedures are in place to protect the confidentiality, integrity and availability of Your User Information. We maintain strict physical, and electronic safeguards to protect Your User Information including your personal information from unauthorised or inappropriate access.
We follow generally accepted standards to collect,store and protect personal data. We retain personal data for as long as it is needed to provide the services you have requested, and thereafter for legal and service purposes. These may include retention periods mandated by legal, contractual, or similar obligations; for resolving, preserving, enforcing ordefending our legal and contractual rights; needed to maintain adequate and accurate business and financial records or how you access, update, or delete your data etc.
We shall take all reasonable efforts to ensure the confidentiality of personal data, uploaded information etc. and will take reasonable efforts to ensure that the information received from you is not misused. This website / mobile application also reveals personal data/information uploaded by you in connection with any lawful process. While this website / mobile application will take the above reasonable measures to guard against misuse of personal data/information submitted to it by you, this website cannot guarantee that someone will not overcome our security measures, including, without limitation, the security measures implemented on this website/ mobile application. Therefore, your posting of personal data/ information onthis website / mobile application constitutes your acceptance of this risk, and by posting of personal data/information, you waive any right to seek legal relief from this website / mobile application due to any misuse of your information.
Information collected from you will be stored at the Amazon Web Services (AWS), which is a broadly adopted cloud platform for such period as required to complete the transaction entered into with you or such period as mandated under applicable laws.
VI. Data Transfer
We share your data with your consent or to completeany transaction to provide any product or service you have requested or authorised. We may also share data with our affiliates and third party serviceproviders working on our behalf.
We may employ other companies and individuals to perform functions on our behalf. The functions include fulfilling orders for productsor services, delivery packages, sending postal mail and email, removingrepetitive information from customer lists, providing marketing assistance, providing search results and links (including paid listing and links), processing payments, transmitting content, scoring credit risk, and providing customer service.
These third-party service providers may have access to personal information needed to perform their functions but may not use it forother purposes. Further, they must process the personal information in accordance with this Privacy Policy and as permitted by applicable data protection laws.
We may release accounts and other personal information when we believe it is appropriate to comply with the law, enforce or apply our conditions of use, and other agreements, project the rights, property or safety of us, our users or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.
VII. Our Cookie Policy
Once you agree to allow our website to use cookies,you also agree to use the data it collects regarding your online behaviour (analyse web traffic, web pages you spend the most time on, and websites youvisit).
The data we collect by using cookies is used to customise our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems.
Please note that cookies don't allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.
If you want to disable cookies, you can do it by accessing the settings of your internet browser. (Provide links for cookie settings for major internet browsers).
VIII. Links to Other Websites
Our website / mobile application contains links that lead to other websites. If you click on these links, we shall not be held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website / mobile application.
IX. Restricting the Collection of your Personal Data
At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following:
When you are filling the forms on the website / mobile application, make sure to check if there is a box which you can leave unchecked, if you don't want to disclose your personal information.
If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you.
How to Delete My Account/Data?
You can email us at info@wibely.com from the email address linked to your Wibely account to request the deletion of the account and/or all its associated data.
If you have any concern about privacy or grievances with us, please contact us at info@wibely.com explaining to us your grievances and we will try to resolve the issue for you at the earliest.